Frequently Asked Questions
Everything you need to know about your Robotime fashion experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our curated collections may have slight variations in fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my package after it ships?
Yes. Once your order is dispatched, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
Robotime is committed to ethical fashion. We prioritize working with suppliers who use organic cotton, recycled polyester, and low-impact dyes to minimize our environmental footprint.